Contact Us
Need help with an order, case pack quantities, shipping charges, or product information? Contact our support team by email.
Email Customer SupportHow Can We Help?
Order Support
Questions about order status, changes, cancellations, or existing purchases.
Contact Order Support →Shipping & Delivery
Questions about shipping costs, tracking numbers, delivery status, and multiple packages.
Ask About Shipping →Damaged or Missing Products
Report damaged merchandise, incorrect products, missing cases, or delivery issues.
Report an Order Issue →Bulk Case Orders
Questions about purchasing multiple cases, product availability, or large orders.
Ask About Bulk Orders →Customer Support
Please include your order number when contacting us about an existing order.
Business Contact Address
Asian Case Market
902 Durfee Ave
South El Monte, CA 91733
United States
Online orders are generally fulfilled from Santa Ana, California 92704.
Returns & Warehouse Visits: Please do not send merchandise to our business address or visit a warehouse without prior authorization and instructions.
Find Answers Faster
Visit our FAQ and policy pages for information about ordering by the case, shipping, cancellations, and refunds.